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Friday, August 21 • 10:00am - 11:00am
Incident Communications 101 - Breaking the Bad News

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Enabling better communications between geeks and management. As humans we have had 60,000 years to perfect communication, but those of us working in IT, regardless of which side (Blue or Red Team), still struggle with this challenge. We have done our best over the centuries to yell "FIRE!" in a manner befitting our surroundings, yet today we seem utterly incapable of providing that very basic communication capability inside organizations. This talk will endeavor to explain HOW we can yell "FIRE!" and other necessary things across the enterprise in a language both leadership, managers and end-users understand.

avatar for Catherine Ullman

Catherine Ullman

University at Buffalo, Speaker
Dr. Catherine J. Ullman is a security researcher, speaker, and Senior Information Security Forensic Analyst at University at Buffalo with over 20 years of highly technical experience. In her current role, Cathy is a data forensics and incident response (DFIR) specialist, performing... Read More →

Friday August 21, 2020 10:00am - 11:00am PDT
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